iPower App
Project Overview
iPower is an app that is designed with the aim of making it easy for users to; 1. Buy Electricity Token
- Redeem Electricity Token
- Send Electricity Token
- Monitor Electricity usage/consumption
Problem Statement
Users are unable to monitor their electricity unit consumption,
- Redeem electricity token in-app (anywhere, anytime)
- Send electricity token between two prepaid meters
Proposed Solutions
iPower is designed with the aim of making it easier for users to:
- Monitor electricity unit consumption in Realtime
- Redeem electricity token anywhere, anytime
- Send electricity token between users of same service provider
User Research
In this phase an online questionnaire was sent to people of different ages and educational backgrounds, and they answered according to how they felt and what they think
creative process
Research
Wireframe
Userflow
User Persona
UI Design
Tools used
Talebook
Maze UX
Adobe Photoshop
Figma
Personas
For this project, I developed a persona: Kirsten. Kirsten is a young, cost-conscious Millennial who prefers to buy electricity online rather than queuing at shops.
Name: Kirsten
Age: 28
Occupation: I.T Manager
Status: Single
Location : Johannesburg
Goals
- Save money on electricity bills
- Be more environmentally conscious.
- Have control of her electricity use
Pain Points
- High electricity bills
- Lack of control over her electricity usage
- Difficulty tracking electricity use
Behaviour
- She uses the app to keep track of her electricity usage
- Sets reminders to remind her to turn off appliances and lights.
- It is possible for her to transfer electricity tokens to friends and relatives.
Motivations
- Saving Money
- Reducing her environmental impact
- Convenience
Technological Skills
- Proficient in using smartphones and tablets
- Comfortable with using online Apps
Empathy Map
Customer Goals
- Quickly and easily recharge my electricity token
- Should be able to easily redeem my electricity token.
- Send electricity tokens to my relatives and friends.
- Receive an alert when my electricity token is ready to expire.
Customer Pains
- I don’t have time to wait in lines at stores.
- I don’t want to pay exorbitant prices to recharge my electricity token.
- I’m scared about losing power if I don’t recharge my token in time.
- I’m not sure how to use my electricity token.
Customer Needs
- A convenient and easy-to-use app that allows me to recharge my electricity token quickly and easily my token in time.
- A dependable app that will not crash or corrupt my data.
- A customer support team that is available 24/7 to help me with any problems I may have.
Customer Insights
- Customers want a simple and easy-to-use app that allows them to quickly and simply replenish their electricity ticket.
- Customers are concerned about hefty fees and wish to locate an app with transparent pricing.
- Customers expect a dependable software that will not crash or lose data.
style guide
Typography = EXO
Colour Scheme
Empathy map
wireframes
Low Fidelity Wireframes
User Interface
*Please hover over TOOLTIP (+) with your mouse to view descriptions or details.
Payment Screen
After entering your meter number and the quantity of token you wish to purchase, you can select one of the following payment methods. You can either use a debit card and enter your card information, or you can use a bank transfer and enter your account information to transfer the exact amount of units you wish to buy in your currency.
Hi-Fidelity wireframes
